Gone are the good old days during the pandemic when you could slack off work and chat online with your friends and family or wander away for a long spell. According to a worldwide survey of 816 organizations by IDC Global conducted in July, nearly half of all large organizations (over 500 employees) now deploy monitoring software. More and more employers feed these analytics into algorithms that rate relative performance. They then tie the productivity score directly to their worker’s compensation.
You had to live – did live, from habit that became instinct – in the assumption that every sound you made was overheard, and, except in darkness, every moment scrutinized.
George Orwell, 1984, speaking on how intrusively “Big Brother” watches you
Will this surveillance make digital workers do more, or will it backfire and cause “quiet quitting”? For some thoughts on this from an expert in the field of human relations, see Employee monitoring: Why it’s ‘dysfunctional’ but gaining popularity by Phil Albinus, Tech Editor for HR Executive.